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Frequently asked questions

Find answers to the most common questions about ChipChip — how group buying works, how to join a group, how delivery and payments operate, and more.

1. Account Registration

2. Exploring Products

3. Exploring Groups

4. Buying with a Group

5. Sharing Products and Groups

6. Interacting with group members

7. Contacting Support

8. Tracking order status

9. Managing addresses

10. Managing profile

11. Managing favorite products

12. Order cancellation

13. Refunds

14. Group cancellation

15. Group notifications

16. Delivery methods

17. Expected delivery time