About ChipChip

ChipChip is an e-commerce platform in Ethiopia, redefining the way you shop. Our primary focus is on group buying, where users come together to unlock unbeatable discounts. We've streamlined the process, making it easy to create or join buying groups with friends and like-minded shoppers. Share the excitement by seamlessly posting group links on your preferred social networks, inviting others to save together. ChipChip offers a dual pricing system, ensuring you get the best deal whether you shop alone or in a group.

With flexible delivery options, including last-mile delivery, convenient drop-off locations, and group leader pickups, we ensure your orders reach you in a way that suits you best. Plus, you can chat with fellow group members, enhancing the collaborative shopping experience. ChipChip combines e-commerce with the power of group buying, making it accessible and engaging for everyone in Ethiopia. Join us and transform your shopping experience today.

Frequently Asked Questions

Q1.1: How can I register on ChipChip?
Answer: You can register on ChipChip by providing your mobile number. You will receive an OTP (One-Time Password) to complete the registration process.
Q2.1: How can I find products with big discounts?
Answer: You can find products with significant discounts by browsing the "Big Discount" section on the app.

Q2.2: Can I browse products by category or banners?
Answer: Yes, you can. ChipChip allows you to explore products by categories and banners.

Q2.3: Is there a search feature to find specific products?
Answer: Absolutely! You can use the search feature to find specific products easily.

Q2.4: Do all products have discounted group prices?
Answer: Yes, every product on ChipChip has at least two prices. The group price is always discounted. Additionally, if you click on a product, you will find bulk deal options. You can select a bulk deal from the dropdown list.
Q3.1: How can I discover groups for team buying?
Answer: You can find available groups in three ways: on each product page, in the "All Available Groups" section, or through links shared on social media.
Q4.1: How do I create a group for team buying?
Answer: To create a group, simply select the "Create Group" option on the product detail page. Alternatively, on every product, there is a red button labeled "for team." Clicking that button will take you to your cart and allow you to create a group.

Q4.2: How can I join an existing group?
Answer: You can join an existing group by selecting the "Join Group" option during the purchase process.

Q4.3: How can I find unjoined or uncreated orders?
Answer: In the cart section, there is a "Group" tab where you can find unjoined or uncreated orders. This tab provides an easy way to manage your group purchases.
Q5.1: How can I share a group link?
Answer: After creating or joining a group, go to the "Orders" section, and then tap on the "Groups" tab. You will find a share icon next to your active groups. By clicking that icon, you can share the group's link. Please note that this option is available only for active groups with the required number of members.
Q6.1: How can I communicate with other group members?
Answer: You can chat with group members by clicking on the blue chat button within the orders or group section.
Q7.1: How can I get in touch with ChipChip's support center?
Answer: You can contact our support center through the app by navigating to "Orders," "View Details," "Show Delivery Details," and clicking on the "Contact Support" button.
Q8.1: How can I track the status of my order?
Answer: You can track your order status by going to the "Orders" section in the app.
Q9.1: How do I manage my delivery addresses?
Answer: You can manage your addresses in the app's "Manage Address" section.
Q10.1: How can I update my profile information?
Answer: You can update your profile information in the app's "Manage Profile" section.
Q11.1: Is there a way to keep track of my favorite products?
Answer: Yes, you can manage your favorite products in the app.
Q12.1: Can I cancel an order after placing it?
Answer: You can cancel an order, but it must be done before the provider accepts it.
Q13.1: What happens if I cancel an order before it's accepted?
Answer: If you cancel an order before the provider accepts it, you will receive a refund.
Q14.1: What happens if a team can't reach the required number of members?
Answer: If a group can't reach the required number of members within the specified time, the group and the order will be canceled, and you will receive a refund.
Q15.1: Will I be notified when new members join the group?
Answer: Yes, You will receive notifications whenever new members join your group and when a group is completed (fulfill group members requirement).
Q16.1: What are the available delivery methods?
Answer: There are three delivery methods: Last Mile, Dropoff Location, and Pickup from the Group Leader. Each has its own features and charges.
Q17.1: When can I expect my order to be delivered?
Answer: Orders are typically delivered within 24 hours after confirmation.